Preparing Chargeback Evidence Before Dispute Deadlines

Executive Brief

Solo and small ecommerce merchants lose time, revenue, and peace of mind when they have to manually compile chargeback evidence. The opportunity is a lightweight, guided chargeback evidence workspace — ideally a Shopify app — that turns order, tracking, and customer communication data into a submission-ready dispute timeline. The problem is real and emotionally charged, but demand evidence is limited to a small cluster of recent posts and weak search volume, so the wedge must be targeted and distribution channel strong.